What do I need to bring when I collect my hire vehicle

You just need to bring your:

  1. Passport
  2. Driver's license
  3. Bank card

We conscientiously report and pay taxes and we would kindly ask you to pay only cashless, by card. Your card must be personalized (with your name and surname), it must have a sufficient amount for the rental and the deposit for the car. Thank you very much!


How old do I need to be to hire a car

For hire a car in Ukraine, you need to be at least 21 years at the moment of pick-up the vehicle and have held a driving experience for at least 2 year. If your age or drivers experience are under, we will give you a car with an additional fee in the amount of the hryvnia equivalent of $40 for the entire rental period, which covers our risks. This option is called "young driver



How does rental fee calculate

The price per day depends on the term of rental. For long term rental you will have more economy price per day. The rental price includes:

  1. VAT
  2. 150 km/day mileage
  3. mandatory civil liability insurance
  4. free replacement car
  5. warranty repairs and repairs related to normal wear and tear
  6. passing regular maintenance
  7. 24-hour road assistance

Mileage over 150 km/day costs additionally in hryvnia equivalent from $0.18/km. If you plan to drive a lot, you can get unlimited mileage for an additional payment of $6 per day in the hryvnia equivalent.

The rental price also depends on the choice of insurance and additional options. If you prefer full insurance coverage with zero liability, then you can purchase such insurance additional


How much is the deposit

Deposit is an amount which will be "frozen" on your card until the car will be returned to the station, and then it will be returned to you within 3 days or a month, depending on the terms of your bank. The term for returning the deposit does not depend on the car rental company - we unlock the amount as soon as you return the car. Usually, the amount of the deposit is within the hryvnia equivalent of 300 to 1,000 dollars, depending on the group of cars you choose


How to reduce the deposit

Additional insurance coverage can be purchased. The "Medium" package reduces liability by two times in case of car damage or theft. Accordingly, the deposit itself is halved. The "Super" package provides zero liability in case of car damage or theft, and also covers glass damage. The amount of the deposit in this case will be minimum - from $150 in hryvnia equivalent.


Child car seats and other additional options

We can offer for you a car seats for children of different ages, and we will be grateful if you reserve them in advance. You can also get additional options from us:

  • GPS navigator
  • road assistance program (RSN)
  • option of delivery/pickup of a car within the city limits
  • option of delivery/reception of a car non working hours
  • additional driver service
  • young driver service
  • documents for traveling abroad
  • fuel up front service for you when returning the car
  • guaranteed car model

Does it possible to return the car at another location

Yes, you can. Just to be informed that additional fee will be calculated. Its amount depends on the station where you want to return the car. We calculate the mileage of the car's return to the station you picked-up the car


What to do in case of a car accident

We will help you. Just be sure to do these two steps:

  • call Payless and report the event +38 044 502 20 11
  • call to the police, staying at the scene of the accident

Thank you very much!


Does it allowed to smoke inside the car

We are sorry, but we would not allow smoking in the car. Because each of us likes to get into a fresh car, so we would kindly ask you not to smoke in the cabin. We will charge you an additional hryvnia equivalent of $50, for which we will clean the interior in case you smoked inside car


How to contact Payless

Payless Car Rental was founded in 1971 in Spokane Washington. Today, Payless Car Rental operates approximately 120 rental locations in the United States, Canada, Europe and South America, including many in major airports. Payless Car Rental serves price-conscious leisure and business travelers. Payless Car Rental is a subsidiary of Avis Budget Group, Inc., a leading global provider of vehicle rental services.

The brand has been in Ukraine for 6 years, for you enjoy rental experience and be satisfied with service according to international standards. We hqve bought new cars for you: Nissan Micra, Peugeot 208, Renault Megane, Renault Duster, Hyundai I30, Ford Transit, Combi, Suzuki Grand Vitara, Toyota Proace City, Volkswagen Amarok and others

How to contact Payless
Phone: +38 (044) 502-20-11
Mail: rental@paylesscar.com.ua


Can I change the date or time of return of the car after the rental is done?

Yes, you can change the date or time of car return. Contact our support team as soon as possible to agree on changes and check availability.


Is there a limit on the minimum period of car rental from PAYLESS?

Yes, the minimum period of car rental from PAYLESS is usually 1 day. Some special rates may have other restrictions.


Does PAYLESS allow extra time to return the car if my flight is delayed?

We understand that flights may be delayed. In the event of a delay in returning the vehicle, please contact our support team and we will provide instructions on how to proceed.


Do I have to refuel the car before returning?

Yes, the vehicle must be returned with a full tank of fuel, the same as when received. Otherwise, additional refueling fees may apply.